Guidewire Software, an insurance solutions provider, has announced that GEICO, a private passenger auto insurer, has deployed its ClaimCenter, a modern claims system.

Government Employees Insurance Company’s (GEICO’s) national team of claims counselors across the country will now use Guidewire’s web-based claims solution to help provide a smoother and shorter loss reporting process for GEICO’s policyholders. The software is also designed to integrate service/repair scheduling into the loss reporting process, and increase claim handling efficiency.

In seeking out customer service applications, GEICO selected Guidewire for greater functionality and flexibility. In addition to loss reporting, assignment and scheduling functionality, Guidewire will assist GEICO and extend its ClaimCenter capabilities.

Guidewire ClaimCenter is an end-to-end claims system for property/casualty insurance companies. ClaimCenter’s flexible business rules enable claims organizations to optimize and monitor the claims process. Claims executives can define, enforce, and continually refine their preferred claim handling practices.

Source: Datamonitor