“The Auto Repair Xpress program is GEICO’s unique, pain-free approach to collision repair,” said Shawn Burklin, vice president of claims. “Our Auto Repair Xpress program was designed with the customer in mind.”

How Auto Repair Xpress works

Burklin continued, “This is a simple, convenient process that allows the customer to drop off their vehicle at an ARX shop, meet a GEICO auto damage adjuster there to evaluate the repairs needed and drive away in a rental car as long as the appropriate coverage has been purchased. The GEICO adjuster will oversee the entire repair process, provide repair updates to the customer and perform a quality assurance inspection when the repair is complete. After that quality assurance inspection, the customer will return the rental car to the Auto Repair Xpress shop and drive away in her or his repaired vehicle.”

Bryan Marangoni, GEICO’s auto damage manager for the Philadelphia region said, “The West Chester market is a growing suburb of Philadelphia in the heart of Chester County. Located just 20 miles north of Wilmington, Del., Faulkner will serve as a hub for connecting our customers with hassle-free repairs while managing their busy schedules.”

“We are getting a great response from customers on Auto Repair Xpress,” said Nancy Pierce, vice president for GEICO’s mid-Atlantic region. “We are very excited about our partnership with this dealership and are dedicated to providing service that exceeds our customer expectations.”

Pierce continued, “GEICO policyholders, of course, are welcome to have their vehicles repaired at any facility of their choice. GEICO offers ARX repair shops as a convenience to customers who are seeking out repair facility recommendations. And the best part is that GEICO and the repair shop also guarantee the work for as long as you own that vehicle.”

To find a local GEICO ARX office, go to http://geico.com/about/find-an-office.

GEICO (Government Employees Insurance Company) is the fourth-largest private passenger auto insurer in the United States. For more information, go to http://www.geico.com.

comScore Study Finds Consumers are Increasingly Turning to the Internet to Research Auto Insurance Options, Obtain Rate Quotes and Purchase Policies

RESTON, VA, May 12, 2008 – comScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today released results of The 2008 comScore Online Automobile Insurance Report, which provides insights into the online auto insurance market and the behaviors and attitudes of auto insurance consumers. The report is based on behavioral data collected from comScore’s panel of 1 million U.S. consumers during 2007 and a survey of more than 2,000 U.S. Internet users conducted during the third week of March 2008. The study results are summarized below and will be presented in greater depth during a free, public webinar on Thursday, May 22, 2008 at 2:00 PM EST (details below).

The study revealed that consumers are increasingly turning to the Internet to purchase auto insurance policies. In fact, fifteen percent of respondents reported purchasing their current policy via the online channel, a 3-percentage point gain versus the previous year. Meanwhile, the traditional agent channel saw a corresponding decline in market share, decreasing 3 points to 53 percent of total policies purchased.

“Purchasing with a local agent has historically been the dominant method by which people purchased auto insurance,” said Kevin Levitt, comScore vice president. “While it still remains the primary method, these latest findings show us that the landscape is beginning to change, with more and more consumers turning from traditional, offline channels to the Internet.”

Consumers Most Often Turn to the Internet after Seeing an Advertisement

Consumers were also asked what action they would take if they wanted more information after seeing an auto insurance advertisement, with 75 percent of respondents indicating they would turn to the Internet. A notable percentage of consumers said they would either visit the Web site specified in the ad (26 percent), use search to find a company Web site (22 percent), visit the company Web site (20 percent) or look online at another Web site to find contact information (8 percent).

Consumers Value an Agent but Still Rely on Internet

The study also found that even consumers who bought a policy through an agent still rely on the Internet to obtain information about auto insurance. Nearly 80 percent of consumers who purchased through an agent said they value having an agent, and of those consumers nearly 40 percent have received a rate quote online and 30 said they would purchase a policy online in the future.

Added Mr. Levitt, “It’s clear that the Internet channel is integral to the process of purchasing auto insurance – even for consumers who tend to rely more heavily on their agents.”

Additional results from the comScore study will be presented during a live webinar on Thursday, May 22 2008 at 2:00 PM EST. To register for the free webinar, please visit: https://www1.gotomeeting.com/register/114975517.

Industry professionals and members of the media may request a copy of The 2008 comScore Online Automobile Insurance Report by visiting: http://www.comscore.com/request/auto_insurance_report_2008.asp.

About comScore Auto Insurance Solutions

comScore Auto Insurance Solutions provides insight into online quoting, purchasing, and servicing activity. comScore’s products include competitive benchmarking, source of traffic analyses, abandonment studies, site usage analyses, search marketing, audience profiling and segmentation, surveys and online focus groups, and the measurement of advertising effectiveness.

For more information about comScore capabilities, please visit http://www.comscore.com/request/auto_insurance_solutions.asp.

About comScore
comScore, Inc. (NASDAQ: SCOR) is a global leader in measuring the digital world. For more information, please visit www.comscore.com/boilerplate.

Contact:
Andrea Vollman
Senior Analyst
comScore, Inc.
312-775-6646
avollman@comscore.com

SOURCE comScore, Inc.